Team Leadership focuses on getting team members to work well with each other—effectively, productively, and profitably. Use this course to build relationships between team members. It was written for people promoted to management and supervisory positions who are now responsible for team productivity.
Positive communication is essential. The need is to understand each other, to see things from each other’s perspective, and to get a sense of how others feel about something. Too often, when talking with someone we are not doing a very good job of listening. Turn talking—while one person is talking the other person is thinking about what he is going to say—is common. The importance of dialogue is to enlarge the area of common understanding, not to win an argument. What we hear and see is filtered by our experience, attitudes, and moods. Humans are not built to see the whole picture. We tend to fixate on certain things and are oblivious to other things.
The team-building activities recommended for use by team leaders are tied to business objectives, rather than only being fun and firming the group’s social connections.
Team Leaders make a critical difference. Organizations tend to focus on individuals and individual employee goals, with reward and recognition singling out the achievements of individual employees. Research has shown that the degree of positive working relationships is a strategic factor in the success of organizations. Team Leadership makes the greatest impact on employee loyalty, engagement and productivity.